Guide to connecting the tLab server to the Customer's network infrastructure

Created by: Kim Konstantin, Chief Technical Officer
tLab Technologies, 2024

Astana 2024

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Requirements for an engineer:

1. Laptop with ethernet port
2. UTP cable

Customer Requirements:

1. Rack space for server, power supply, UTP cable
2. Dedicated IP. Network mask and gateway.

Steps:

1. Log on to the tLab client in the home infrastructure. In the client: MANAGE - SETTINGS - SYSTEM

   

   Fig. 1 - tLab home settings

2. Record these settings.
3. Memorise the port where the network service UTP cable (hereinafter referred to as Port1) is inserted. (not Internet)
4. Go to the customer's premises. Install the server in the rack space.
5. Connect the laptop to the server on Port1.
6. Set up the Ethernet IPv4 network settings on a laptop (Windows as an example)

   

   Fig. 2 - network settings in Windows IPv4

7. Enter the network settings shown in Figure 1, except for the address.
   Enter the neighbouring address (if 35, here 34).
8. Go to tLab's address
9. Enter new network settings (issued by the Customer's engineer) in the path specified in Step 1.
10. Save
11. Go to the "MAINTENANCE" tab. Press the "REBOOT" button.
12. Repeat steps 6, 7, 8 with new network settings to verify.
13. Leave the server room. Use the engineer's computer to check access to tLab on the network.